Patients Responsibilities

 

  • Patients and their families have the responsibility to carry out the plan of care, as instructed, to arrive at the highest possible level of health and level of wellness and independence.
  • Patients and their families have the responsibility to treat agency personnel with courtesy without discrimination as to race, color, creed, national origin, or handicap.
  • Patients and their families have the responsibility to provide the Agency with current accurate information regarding health care needs and reimbursement information essential to provision of services.
  • Patients and their families have the responsibility to participate to the extent possible in decisions regarding the development and implementation and revision of the health care plan.
  • Patients and their families have the responsibility for informing the Agency on a timely basis of any dissatisfaction or questions about agency services.
  • Patients and their families have the responsibility for providing written consent for release of information, which is essential to the provision of or reimbursement of services.

Patients and their families have the responsibility for prompt payment in accordance with their financial responsibility or for informing the Agency on a timely basis of any difficulty in payment and requesting arrangement of satisfactory payment schedule.