We welcome complaints from our patients / clients 24 hours a day, seven days a week. Call the on-call phone number at 513-330-6853. Your needs will be addressed immediately. If for any reason, you are not satisfied with the on-call person solution, you can call to speak to the CEO Monday to Friday 9am to 5 pm at 513-330-6853. If you are not satisfied with the resolution, you can call the State of Ohio complaint hotline. The State of Ohio operates a toll free complaint Hotline, 1-800-342-0553. Complaints made to this number can be made anonymous.